.help-center-shell {
  width: 100%;
  max-width: 1180px;
  margin-inline: auto;
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

.help-center-tabs {
  display: inline-flex;
  width: fit-content;
  gap: .25rem;
  padding: .3rem;
  border: 1px solid hsl(var(--border));
  border-radius: .9rem;
  background: hsl(var(--card));
  box-shadow: 0 2px 8px rgb(15 23 42 / .08);
}

.help-ticket-stats {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1rem;
}

.help-ticket-stat {
  position: relative;
  overflow: hidden;
  border-left-width: 4px;
}

.help-ticket-stat::after {
  content: "";
  position: absolute;
  right: -22px;
  top: -30px;
  width: 92px;
  height: 92px;
  border-radius: 999px;
  opacity: .13;
  background: currentColor;
}

.help-ticket-stat-0 { color: hsl(var(--primary)); background: color-mix(in srgb, hsl(var(--primary)) 5%, white); }
.help-ticket-stat-1 { color: #b45309; background: #fffbeb; border-left-color: #f59e0b; }
.help-ticket-stat-2 { color: #047857; background: #ecfdf5; border-left-color: #10b981; }
.help-ticket-stat-2.help-ticket-stat-alert { color: #b91c1c; background: #fef2f2; border-left-color: #ef4444; }
.help-ticket-stat-content { padding: 1rem 1.15rem !important; }
.help-ticket-stat-label { color: currentColor; font-size: .82rem; font-weight: 650; }
.help-ticket-stat-value { margin-top: .15rem; color: currentColor; font-size: 1.75rem; line-height: 1; font-weight: 800; }

.help-ticket-toolbar {
  display: grid;
  grid-template-columns: minmax(240px, 1fr) 190px auto;
  align-items: center;
  gap: .75rem;
  padding: 1rem;
  border: 1px solid hsl(var(--border));
  border-radius: 1rem;
  background: hsl(var(--card));
}

.help-ticket-card {
  display: flex;
  width: 100%;
  align-items: center;
  gap: 1rem;
  padding: 1rem 1.25rem;
  border: 1px solid hsl(var(--border));
  border-radius: 1rem;
  background: hsl(var(--card));
  text-align: left;
  box-shadow: 0 1px 3px rgb(15 23 42 / .06);
  transition: border-color .18s ease, box-shadow .18s ease, transform .18s ease;
}

.help-ticket-card:hover {
  border-color: color-mix(in srgb, hsl(var(--primary)) 38%, transparent);
  box-shadow: 0 8px 22px rgb(15 23 42 / .09);
  transform: translateY(-1px);
}

.help-ticket-icon {
  display: grid;
  width: 3rem;
  height: 3rem;
  flex: 0 0 3rem;
  place-items: center;
  border-radius: .85rem;
  color: hsl(var(--primary));
  background: color-mix(in srgb, hsl(var(--primary)) 11%, white);
}

.help-ticket-status-open,
.help-ticket-status-in_progress { color: #1d4ed8; border-color: #bfdbfe; background: #eff6ff; }
.help-ticket-status-waiting_customer { color: #b45309; border-color: #fde68a; background: #fffbeb; }
.help-ticket-status-waiting { color: #6d28d9; border-color: #ddd6fe; background: #f5f3ff; }
.help-ticket-status-resolved { color: #047857; border-color: #a7f3d0; background: #ecfdf5; }
.help-ticket-status-closed_error { color: #b91c1c; border-color: #fecaca; background: #fef2f2; }

@media (max-width: 760px) {
  .help-center-tabs { display: grid; width: 100%; grid-template-columns: 1fr 1fr; }
  .help-ticket-stats { grid-template-columns: 1fr; gap: .65rem; }
  .help-ticket-toolbar { grid-template-columns: 1fr; }
  .help-ticket-card { align-items: flex-start; padding: 1rem; }
  .help-ticket-icon { width: 2.5rem; height: 2.5rem; flex-basis: 2.5rem; }
}